Please see below for a list of our requirements and benefits for each position available at this time.
We encourage you to call and speak to any of our Technicians or Staff. This is truly a company that gives you the tools you need to succeed, within a positive work environment.
Positions Available at this time...
*Installation Technicians- Full Time- Both Locations
Requirements/Responsibilities for Installation Technician:
*Service Technicians- Full Time- Both Locations
Requirements/Responsibilities for Service Technician:
*Call Center Representative- Columbia, SC: Friday-Tuesday
We are looking for a Call Center Representative for our in Columbia, SC office. This Representatives will be the liaison between our company and its current and potential customers. 2 years experience required. Please see requirements below for the days and hours we have available.
• Work Schedule Availabilities: Friday-Tuesday, 9am-6pm.
• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Work Schedule availabilities: Friday-Tuesday, 9am-6pm.
• Previous call center experience with a Min. of 2 years Experience.
• A Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Proficient in the use of Microsoft Office Suite Programs
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree
• Knowledge of our dispatch program Desco (ESC) is preferable but not required.
• Above Average Typing Skills
• Health and Life Insurance availability
• 401k availability
• Competitive Wages
• Paid Time off
• Company Smart Phone
We prefer you fill out the form on this page and we will contact you. However, you can e-mail or fax over your resume by Clicking Here to obtain our contact information.
Please feel free to send your resume or your qualifications for any position that you are qualified for.
Please feel free to send your resume or list your qualifications BELOW for any position for which you are qualified.
Servicing the Rock Hill, Columbia, Chester and Lancaster areas of South Carolina.
+1.8039804677 Rock Hill
230 Ermine Rd. W. Columbia, SC 29170